Different name, same success for our customers
This success story was created when Unite was called Mercateo, which is why it includes references to our former brand. Our name is different, but we still offer the same smart products and features you can read about below.
Challenges for EnBW
- Finding a central solution for the entirety of their tailend
- Reducing expenses and simplifying buying procedures
- Lowering the number of creditors
- Reducing maverick buying
- Making sustainability an integral part of procurement for all employees
- Saving process costs
The result
8% savings
Thanks to keeping their conditions with existing suppliers and having access to the Unite product range
Optimised P2P process
Reduced maverick buying, Single Creditor option
Sustainability
All 5,000 employees who make purchases on the company’s behalf can now filter items by sustainability
Unite’s solutions
A central solution for indirect procurement
In 2020, EnBW updated its procurement systems. In the lead-up to that, the publicly listed Karlsruhe-based energy provider had tested a few procurement solutions, but none of them met their requirements. EnBW sought a central and intuitive procurement solution to cover its the entirety of its tail spend. The energy company also wanted a large selection of products instantly available online.
EnBW's procurement department scoured the internet to do some market research and try out different platforms. They compared the cost of the company’s 150 most frequently bought items as part of the process. The result: if EnBW used only a classic marketplace to cover their product needs, they’d suffer a 15% loss compared to what they were paying with the conditions negotiated with their existing suppliers. But if they could maintain these conditions and utilise a marketplace range on top, they’d be looking at an 8% profit. This is where Unite came in. “With Unite, we now have instant access to nearly 30 million items and we can still keep our previous suppliers and the conditions we negotiated with them,” says Jürgen Schuster, Category Manager Catalogues/Marketplaces at EnBW.
In Unite, the energy supplier has found a central platform to cover its entire marginal product range at the best conditions, enabling it to manage all its suppliers from one place via one interface. By making use of Unite’s pre-integrated catalogues (called BusinessShops), EnBW saves time and money. Admin efforts have been cut down drastically compared to classic catalogue hosting systems thanks to standard product ranges that EnBW can activate at their own prices. There’s no need for tedious catalogue checks, which helps EnBW cut costs and simplify the procurement department’s day-to-day operations.
Smart procurement features for more efficient processes
The savings potential and the large product assortment were just the beginning for EnBW. Another main goal was to save process costs and reduce maverick buying. Unite’s e-procurement solution created the best conditions enabling all employees to place orders via a digitalised and standardised procurement process. EnBW uses Unite’s e-procurement solution via an OCI interface. It seamlessly integrates into the energy supplier’s system and optimises their P2P processes while significantly reducing the number of free-text orders.
Unite’s Single Creditor also freed up some time for the EnBW accounts department. Now EnBW can place orders quickly and easily with any number of suppliers. Plus, with Unite’s credit note procedure, they only have one creditor, i.e. one account to pay.
Embedded in Unite’s e-procurement solution, the Best Basket feature makes the procurement department’s day-to-day work much easier. EnBW employees can choose between a cheaper price, a quicker delivery time or a lower number of partial deliveries – depending on what matters most at any given time. This shopping basket optimisation feature also shows the best combination of price, delivery time and number of partial deliveries. “Unite stands out thanks to its Best Basket feature, which allows for the optimisation of shopping baskets across multiple dimensions,” says Schuster. A reduced number of partial deliveries cuts down on CO2 emissions while also supporting the EnBW procurement department in reaching its sustainability goals.
Making sustainability part of the ordering process
Sustainability is extremely important to EnBW. As part of its overall strategy, the energy provider aims to be CO2-neutral by 2035 and only invest in renewable energy moving forward. By 2025, the carbon footprint of all its procured items will be public knowledge. How can EnBW’s purchasing department support these strategic goals? By starting small: every EnBW employee has to make sustainability an integral part of their ordering process, no matter how small the order. Once you pay attention to sustainability with low-value baskets, you’ll automatically do so with large orders.
When it comes to sustainability, the Unite platform has an effective way of engaging as many employees as possible. “Now that Unite is part of our ordering workflow, we can positively impact our business. All of our 5,000 employees now use the Unite platform as their central procurement solution, which encourages them to filter products based on their sustainability certificates,” says Schuster.
Transparency is at the root of sustainable procurement, allowing buyers to know which products and suppliers qualify as sustainable. Unite offers the possibility to filter for items with an environmental or social certification from a reputable organisation. The system includes around 40 well-known labels so far. Unite offers this service for over 2,000 of the most popular keywords across its B2B range. As Unite continuously works on trustworthy sustainability features with suppliers, there are more certified products to choose from: Unite offers 1.2 million certified items across all markets. In Germany alone, over 500,000 product offerings feature environmental and social labels.
In the future, EnBW hopes to implement its sustainability goals even more transparently and automatically with the help of Unite. “We need better KPIs for our sustainability measures. This will allow us to present our products and suppliers in the most qualified way possible,” says Schuster. “We’re optimistic. And we also know that Unite is making continuous strides towards a more sustainable future.”
About EnBW
- Legal form: stock corporation
- Founded: 1997
- Sector: energy
- Headquarters: Karlsruhe
- Headcount: 26,000 (2021)
Get in touch
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