Contents
1. Catalogue requirements
2. Activation
3. Commissionaire Model
4. Commissionaire Model Plus
5. Contractual basis
6. Fees and billing
7. Duration and termination
This service description sets out the specific conditions and requirements for the provision and use of a BusinessShop, offered by Unite, specifically by the Unite local entity as listed here. These provisions apply to all suppliers wishing to operate their BusinessShop on Unite.
A BusinessShop is a product for suppliers that facilitates the visibility and accessibility of their product catalogue to potential buyers throughout the Unite Network. Buyers have the ability to activate a supplier’s BusinessShop, thereby gaining seamless access to the supplier’s product range within their purchasing environment. Through the activation of a supplier’s BusinessShop, buyers express their preference for that specific supplier and can establish a direct and personalised connection within the Unite environment.
1. Catalogue requirements
The supplier commits to providing Unite with an online-capable catalogue in a data format suitable for the technical environment of Unite (either Unite-XML or Unite-CSV). This includes the provision of all relevant product data, including categorisation, photos, data sheets, information on delivery times and stock levels. The supplier confirms that the products offered in the catalogue comply with applicable legal requirements and the specific provisions of Unite. For the integration of other data formats, Unite offers a separate transformation service.
Unite can provide technical support and consultation for setting up the BusinessShop and its underlying catalogue, as well as interfaces.
2. Activation
The activation of BusinessShops is the customer’s decision. The supplier has the choice between manual or automatic activation of BusinessShops for customer requests. For manual activations, access for the customer depends on the supplier’s confirmation. Only after the BusinessShop has been activated can transactions be processed through it.
3. Commissionaire Model
The Commissionaire Model is a service in which transactions are conducted through a commissionaire. The Commissionaire Model is both a Single Debtor Model for sellers and a Single Creditor Model for customers. Sellers receive payments from a single source, while customers can bundle multiple providers as a single creditor in their accounts.
- SAP Ariba
- BeNeering
- Integra
- 2bits
- DIG
Order digitisation
Receive all your orders and related information from Unite in a uniform electronic process (by email or HTTPS) and in a standardised digital format (an openTRANS 1.0 attachment). For an additional fee, Unite also supports other predefined formats and interfaces.
E-invoicing
Unite sends electronic invoices to your customers, taking into account customers’ and e-procurement systems’ delivery and format requirements, as well as country-specific rules.
Payment processing
Unite pays invoices within 45 days.
Single Creditor
Your customers only need to maintain one creditor in their system, regardless of the number of suppliers they use on Unite. Unite takes over invoicing and payment processing in its own name.
Single debtor
As a single debtor, Unite takes charge of debtor management of your various customers and standardises invoicing and payment processes. You send all your invoices digitally to Unite and receive all your payments from the commissionaire.
Credit guarantee
Unite performs credit checks on customers and guarantees they are creditworthy up to a specific limit.
Procedure and customer service
You organise the delivery of goods directly to customers. You’re responsible for dealing with customers’ enquiries and complaints individually.
The supplier incurs a fee of 3,5 % per transmitted order. These fees are invoiced by Unite every six months. This does not affect the agreed one-time and ongoing costs for operating the BusinessShop.
4. Commissionaire Model Plus
The Commissionaire Model is a service in which transactions are conducted through a commissionaire. The Commissionaire Model is both a Single Debtor Model for sellers and a Single Creditor Model for customers. Sellers receive payments from a single source, while customers can bundle multiple providers as a single creditor in their accounts. In the Commissionaire Model Plus, sellers outsource their customer service to Unite.
- Mercateo
Order digitisation
Receive all your orders and related information from Unite in a uniform electronic process (by email or HTTPS) and in a standardised digital format (an openTRANS 1.0 attachment). For an additional fee, Unite also supports other predefined formats and interfaces.
E-invoicing
Unite sends electronic invoices to your customers, taking into account customers’ and e-procurement systems’ delivery and format requirements, as well as country-specific rules.
Payment processing
Unite pays invoices within 45 days.
Single Creditor
Your customers only need to maintain one creditor in their system, regardless of the number of sellers they use on Unite. Unite takes over invoicing and payment processing in its own name.
Single debtor
As a single debtor, the Unite takes charge of debtor management of your various customers and standardises invoicing and payment processes. You send all your invoices digitally to Unite and receive all your payments from the commissionaire.
Credit guarantee
Unite performs credit checks on customers and guarantees they are creditworthy up to a specific limit.
Procedure and customer service
You organise the delivery of goods directly to customers. Customers’ enquiries and complaints are dealt with by Unite’s Customer Service Team in their local language.
Please note: Unite reserves the right to forward certain customer enquiries to the seller.
The supplier incurs a fee of 6 % per transmitted order. These fees are invoiced by Unite every six months. This does not affect the agreed one-time and ongoing costs for operating the BusinessShop.
5. Contractual basis
In addition to this service description, the following documents form the contractual basis:
6. Fees and billing
6.1 Fees:
One-time fees: a fee of 500 EUR (first BusinessShop) or 200 EUR (each additional BusinessShop) is charged for setting up the BusinessShop.
Ongoing fees: for hosting the BusinessShops, a monthly charge of 50 EUR (first BusinessShop) or 20 EUR (each additional BusinessShop) is invoiced.
Depending on the selected scope of functions, the supplier incurs a fee of 3.5% (Commissionaire Model) or 6% (Commissionaire Model Plus) per transmitted order.
The listed prices are net prices and are subject to applicable sales tax.
6.2 Billing: Invoices for the setup and hosting of the BusinessShop are provided electronically in various formats and methods of dispatch and are due within five business days of invoicing without deduction. Invoices are issued monthly or, if requested, annually by the service provider (creditor) Unite in local currency.
7. Duration and termination
This service description applies indefinitely and comes into effect through explicit acceptance by Unite or at the latest by the provision of the BusinessShop. Termination of the BusinessShop is possible with a notice period of three months to the end of the month. Existing shopping baskets and resulting orders will still be processed after termination.