Payment

Depending on the creditworthiness of your company, you can pay on account after receipt of the goods. You will have to take the following steps:

Note – Mercateo reserves the right to reject payment on account/invoice. This will be determined with each order and depends on a number of factors. Should payment on account not be possible, you will receive an email with a proforma invoice for advance payment.

Please note our general terms and conditions.

At Mercateo you can easily and safely pay by credit card (Visa / Master) which is completely free of charge. Just take the following steps:

Note – Your credit card information is protected by SSL encryption. This high security standard makes shopping with Mercateo safe. Your credit card details are never stored by Mercateo.

When choosing ‘advance payment’ and completing your order, please take the following steps:

Note – Prices and delivery times may change depending on receipt of your payment. If this is the case, you will be informed.

After receipt of the goods, you will receive an invoice which has to be paid within 5 days.

Have you cancelled or returned an order? Once we have processed your cancellation request and/or received the returned goods, the following periods apply:

* This is the normal processing time from the time we have received your cancellation or return request, exceptions reserved.

Your online payment is protected by SSL (Secure Sockets Layer) encryption. This means that all your personal data you are sending us is encrypted to us and cannot be seen by others. The most important protection is your own password. Never give your password to other people and avoid open access to your ‘My Mercateo’ account.

Mercateo complies with the current privacy laws and with all legal requirements. Your information will only be used to process your orders and to improve our services. For more details, please read our privacy statement.