Instructions

A prerequisite for using the catalogue management is a Unite customer account. In addition, such an account must be activated for the catalogue management. You can obtain such an activation through online supplier registration or via a Unite catalogue management invitation link.

Should you have any questions, please contact catalog@mercateo.com.

Please use your customer or supplier registration username and password to login.

Note: If you have forgotten your password, please click on 'Forgot login data?'. Following this, you will receive an email message in which further steps for changing your password are described.

Note: If you do not have a login username or password, please contact support@unite.eu.

1. The main menu with the menu items Catalogues, Catalogue versions and Settings can be found on the left hand side.

2. Here you can search for your catalogues or apply filters according to specific criteria.

3. Here you can log off or change the user.

4. Here you can find help options, contact Unite and change the language.

Information on change of user

If you have multiple accounts within the catalogue management you can easily switch between the other accounts via 'Change user'. If nothing is displayed here you only have one active account in the catalogue management.

Information on language selection

You can select the following languages: Czech, German, English, Spanish, French, Hungerian, Italian, Dutch, Polnish and Slovacian.

In the Catalogues (previously Contracts) menu you can find an overview of your linked catalogues and their contract relation status. The contract status must be set to active in order to check and process the catalogue.

Note: The activation of a contract is done via the Unite catalogue management.

The following table gives information on the column headings.

You can sort the catalogues in ascending or descending order by clicking on the desired table heading.

For better management of your catalogues, you can use the advanced search:

The standard search takes you back to the normal view.

Note: By clicking into a row with a catalogue the associated catalogue versions will be displayed.

Further information on the catalogue (contract) can be found below the 3 blue squares.

Further explanations on the 3 options are listed here:

Show catalogue details

Here you can see which FTP directories are associated with the corresponding catalogue. You should also transfer updated data there.

Show catalogue versions

This gives you an overview of any catalogue versions associated with the catalogue (contract).

Catalogue settings

Here you have the possibility to activate or deactivate the automatic catalogue approval and make changes to the email configuration. See also section 'Catalogue settings'.

Further settings can be found in the catalogue overview below the 3 blue squares.

Alongside Show catalogue details and Show catalogue versions here you have the possibility to change the Catalogue settings.

Catalogue settings overview:

Brief explanations of the two setting options:

Catalogue processing

Here you can activate the automatic approval of your catalogue for the customer or Unite. Future catalogue versions will automatically be forwarded to the customer.

Email configuration

You can enter an email address to receive information on the status of data updates. It is possible to enter multiple addresses.

Here you can see an overview of the various status options with explanations:

Using the blue arrow above the window you can return to the catalogues (contracts) overview.

You can find an overview of your catalogues in the menu Catalogue version.

The following table provides explanations on individual columns and contents of the table containing the catalogue versions.

You can use the standard search or the advanced search to find results faster.

• Search: Here you can enter a text freely.

• Prefix: Here you can search for the catalogue ID (prefix).

• Customer name: If you have various customers, you have the option of filtering based on the customer name.

• Approval: Here, for instance, you can narrow down the search in a way that only new or approved catalogue versions will be shown.

• Check: This filter feature, for instance, can be used to display catalogue versions that have been checked incorrectly.

• Online State: If you want to obtain an overview of the catalogue versions that have been published online for your customers or Unite simply filter for the status.

The search filter can be combined. For example:

To return to the normal search, simply click on standard search again.

Settings that you carried out in the advanced search will also be shown in the standard search:

Note: You can display the catalogue versions Details by simply clicking in the cell with the desired catalogue version. You can find detailed explanations on the details in the following menu item Catalogue version details.

If you click on a catalogue version an overview with details and option for the catalogue version will be shown.

In the following, the functionalities are explained in detail.

Details

You can find information on the current status of the version below the Details. Under available since you can see, for instance, when the version was created.

Check

If you transmit a new catalogue via FTP the data will automatically be processed and checked against technical and content-related criteria. You can find the result of such a check in the Check window. Under Show results you then have all checks at a glance. A catalogue version can be re-checked, if desired. To do so, click on Start new test.

Note: A re-check is only possible for catalogue versions that have not yet been approved for the customer. In catalogue versions that have been approved for the customer, the button Start new test will not be displayed:

Catalogue preview

After a new catalogue has been transmitted, processed and checked a catalogue preview will be created for this catalogue. The Catalogue preview gives an insight on how the products will later be displayed on the Unite platform. This preview will be active for 5 days. After that period it will be stopped automatically. If an active preview already exists you can view the catalogue under Preview and obtain other details and random checks under Check.

If a new preview is desired, please click on Create preview.

Overview of changes

If a new catalogue version is created it will automatically be compared with the previous version. Subsequently, under Download change summary report you can obtain the changes overview as an Excel sheet containing the following data:

• New items

• Deleted items

• Price increase

• Price decrease

• Delivery time change

In the previous catalogue management the changes overview was available as a delta report.

Approval

After you have checked the catalogue you can decide whether to approve it for the customer or for the public Unite platform. Please click on Approve if you want to approve the catalogue for your customers or Unite. If the version is erroneous or contains incorrect data you can also Reject a version. The information that you have rejected the catalogue version will not be forwarded to the customer. The customer will only receive information on this matter after the catalogue version has been released.

Notes:

• Your customer or Unite cannot check or publish the catalogue online without your approval.

• You can also approve catalogues automatically. You can find further information on this in the menu item Catalogue settings (sub-item Catalogue processing) above.

In case of an already approved version the window looks as follows:

In addition, you can find the approval status changes history and the associated user below the history.

To return to the overview containing the catalogue versions click on the small blue arrow again.

In the Settings menu you can find a template for the email configuration offered by the basic catalogue settings. Once a new catalogue (contract) has been linked to the catalogue management the email addresses contained herein will be inherited automatically and can be reviewed and changed in the Catalogue settings at a later time.

Note: If you enter email addresses here they will only be applied on new catalogues (contracts), but not on already linked catalogues! You can check the meaning of the various email statuses in the menu item Catalogue Settings (sub-item Email configuration) above.

What if I have forgotten my login data?

• If you have lost your login data, please follow the instructions under the menu item Home screen and login above.

I cannot log into the catalogue management. What is wrong?

• Did you use your customer registration for the login?

• Please enter non-FTP login data!

• If you have lost your customer login data, please follow the instructions under the menu item Home screen and login above.

• Check that you are using the correct link to the catalogue management. You can find the Unite Catalogue Management here.

The person that processed the catalogue in the past has left the company. What do I have to do?

• Please forward a query regarding this matter via email to support@unite.eu.

• We must check which information and accesses you have to obtain and whether accounts of former employees need to be deactivated.

How do I receive an individual access to the catalogue management?

• Please send an email to support@unite.eu

How can I approve a catalogue?

• Menu “Catalogue versions” -> click version -> Click Approve in the Approval window.

I cannot re-check my catalogue version. Why?

• Please check that the catalogue version has been approved.

• A catalogue version can only be re-checked if it has not yet been approved for the customer.

How can I see that the catalogue is online?

• This is shown in the Details column in the Catalogue version menu.

I have transmitted incorrect data by accident. Do I have to reject the catalogue version?

• No, rejecting a catalogue version is not required.

The catalogue cannot be approved for the customer or Unite in this form. Do I have to reject the catalogue version?

• No, rejecting a catalogue version is not required.

The catalogue cannot be approved for the customer or Unite in this form. Do I have to reject the catalogue version?

• No, rejecting a catalogue version is not required.

Does my customer or Unite receive a message when I approve a catalogue version?

• Yes, the customer will automatically be notified via a system message that a new catalogue version is available.

Does my customer or Unite receive a message when I reject catalogue versions or test data?

• No, the customer will only be notified on the approval of a new catalogue version.

Recently, I transmitted a catalogue via FTP and my customer cannot see it. Why?

• Please check if you have approved the catalogue for the customer or Unite.

• Menu “Catalogue versions” -> click version -> Click Approve in the Approval window.

How long does it take for the data transmitted via FTP to be visible in the catalogue management?

• The processing of catalogue data may take between 15 and 60 minutes.

• The time is dependent on the size of your catalogue and the volume of additionally transmitted media files.

• The system load on specific times of the day has also an impact on this.

Where can I delete catalogue versions?

• Catalogue versions cannot be deleted.

Where can I find the catalogue preview?

• Menu “Catalogue versions” -> click version -> Click Preview in the Catalogue preview window.

• If there is no preview you can request a new preview under Create preview.

How can I request a new preview?

• Menu “Catalogue versions” -> click version -> Click Preview in the Catalogue preview window.

• If there is no preview you can request a new preview under Create preview.

My prices are shown at a much higher rate than in the catalogue. What is the reason for that?

• It may be the case that a surcharge is added to the price by Unite.

• Should you have any questions about this, please contact support@unite.eu.

Where can I change the shipping costs?

• Please contact support@unite.eu.

Where can I change the suppliers’ (creditors’) number?

• Please contact support@unite.eu.

You can find the catalogue management manual and the Unite contact data on the right hand side in the corner.