The Challenge
Efficiency and quality needn’t suffer when selling on online marketplaces and platforms. Buyers expect a flawless ordering process followed by speedy delivery. Since marketplace actions should directly trigger processes in the ERP system, deep system integration is required to offer an outstanding customer experiences and make internal processes more efficient. Sellers can only increase overall efficiency and offer an ideal shopping experience by almost complete automation, from product listing and order-to-cash processes to return shipments.
That’s why Unite
The B2B focus in particular makes Unite the ideal platform for many of our customers. Unite stands out thanks to its extensive integration options for several e-procurement systems. As our FIS/TradeFlex solution focuses on full process integration, what persuaded us about Unite was its “process view” in connection with purchasing. As Unite also provides many integration scenario features, it’s the ideal platform for using our expertise in end-to-end process integration, particularly in the SAP environment.
The Solution
FIS/TradeFlex provides sellers with consistent process integration. The FIS/TradeFlex solution covers the entire sales process from product listing and order-to-cash to handling returns and credit memos, all fully integrated into SAP and without the need for any additional development. Automated processes, such as the assignment of open items to payments, considerably increase efficiency and convenience. FIS/TradeFlex enables the clear management of multiple marketplaces in one central user interface.