Service & Support

    For purchasers using their own eprocurement-system

    What is the single creditor model?

    The single creditor model enables you to have just one creditor for orders from various providers on Unite, namely Unite Financial Services GmbH, or UFS for short. This means you can work with many different providers while keeping your business processes lean and efficient. You can procure a wide range of products without overburdening your accounts department since you receive standardised invoices from UFS on behalf of your various providers. What’s more, you still remain in direct touch with your individual providers.

    What are the advantages for me as a buyer?

    In the single creditor model, you only have one creditor regardless of the number of providers you work with on Unite. This eliminates the need for many of the manual steps and much of the accounting work normally associated with a large number of providers. This allows you to combine your need for a wide range of products and providers with a lean, simple process. Even so, individual agreements and pricing with your providers can still be reflected in the single creditor model despite the integrated process solution since the contractual relationship still exists directly between you and your providers.

    Who is the single creditor model available for?

    The single creditor model is available to all buyers whose ERP/e-procurement system is linked to Unite via an API interface. This means that buyers using ERP/e-procurement systems such as SAP Ariba, BeNeering or Opus Capita can use the single creditor model and only need to maintain one creditor for their purchases on Unite.

    If you do not know whether your company uses an ERP system for procurement, please speak with your purchasing manager. Unite currently works with these e-procurement partners, with more to follow.

    How can I use the single creditor model?

    To use the single creditor model, you must first register a company account on Unite and accept the privacy policy and terms of use. Then activate the BusinessShop of your desired provider in the Unite app store to enter into a direct contract with this provider. As the buyer, you can now set up UFS as the sole creditor.

    For certain jurisdictions, an international tax and auditing company has confirmed the legality under tax and commercial law of setting up UFS as a creditor instead of the actual provider. Unite is happy to provide you with the relevant statements. However, these statements do not replace your own assessment of your company’s individual circumstances and processes.

    How do I post entries to a single creditor?

    Set up UFS as the sole creditor. We’ll be happy to provide you with the necessary data on request. A step-by-step example is already available for SAP users. You can decide yourself whether the provider or the invoicing party (UFS) to whom payment is made is entered in the accounts as the creditor.

    How are orders placed?

    To be able to order from providers on Unite using the single creditor model, you must first activate your chosen providers’ respective BusinessShops in the Unite app store. You can then interact with these providers. Orders placed in a provider’s BusinessShop are immediately transmitted to the provider by Unite and then executed directly between the contractual partners.


    Unite Financial Services issues the invoices according to the following template. In addition to the invoicing party, the actual service provider is also named on all invoices.

    The following templates, which are required when using the single creditor model are available for download:

    Who will send me the invoice and in what format?

    UFS issues each invoice on behalf of the provider. You’ll receive invoices by email or in cXML format. How you receive invoices partly depends on the e-procurement solution you use. Sample invoices can be viewed below under ‘Sample files’.

    How and whom do I pay?

    All invoices issued by UFS on behalf of individual providers must be paid into a central account of UFS as the creditor. Only payments made to this account are deemed to discharge the customer’s debt to the creditor pursuant to Section 28.1 of Unite’s terms of use. Payment is made on account.

    How do I deal with returns?

    Returns are processed directly between the buyer and the provider. Unite can provide you with assistance regarding both communication and the necessary steps. All enquiries concerning returns can be written and sent centrally in a standardized format – Unite will then forward them to the providers concerned. You’ll receive all the contact data required to process returns.

    General information

    The following files with general information about the invoicing by Unite Financial Services can be found here:

    More information

    Invoice Specifications

    Instructions & documentation

    The following instructions and documentation about accounting are available for download:

    Foto | Einkäuferteam

    You didn't find an answer?

    We’re happy to help:

    +49 89 54 99 86 98