Service & Support

    For buyers using their own e-procurement system

    What kind of filters can be applied for my search results afterwards?

    The filters available depend on the filter functionalities offered by your ERP or e-procurement system provider. For further information, please get in contact with the support team of your ERP or e-procurement system provider.

    Where can I find the shipping costs per product?

    Unite provides the information for shipping costs for each article. Whether they are displayed within your ERP or e-procurement system, depends on the offerings of your system provider.

    Anleitung: So nutzen Sie den Versandkostenfilter

    Is there a Minimum Order Quantity on Unite or per seller?

    The minimum order quantity depends on the seller and the product and may vary from seller to seller.

    What kind of search criteria is available for Unite?

    We utilize search criteria for keywords, name of manufacturer and product categories and return those search results back to your ERP or e-procurement system provider.

    Do sellers on Unite also carry used products?

    Sellers on Unite almost exclusively sell new goods. To a limited extent used IT items are offered. Those are then explicitly marked as such.

    Is it possible to have different assortments available to a different group of users?

    The user administration settings are adjustable only within the ERP or e-procurement system. Therefore, please check with your ERP or e-procurement system provider, whether a selective assortment selection per user can be provided.

    Which version of UNSPSC does Unite support?

    In general Mercateo Unite supports all versions of UNSPSC. Which version of UNSPSC is provided however, depends on the BusinessShop and the respective seller. Additionally, available product search criteria are depending on the functionalities offered by your ERP or e-procurement system provider. For further information, please get in contact with the support team of your ERP or e-procurement system provider.

    Which version of eCl@ss does Unite support?

    In general Unite supports all versions of eCl@ss. Which version of eCl@ss is provided however, depends on the BusinessShop and the respective seller. Additionally, available product search criteria are depending on the functionalities offered by your ERP or e-procurement system provider. For further information, please get in contact with the support team of your ERP or e-procurement system provider

    Which Unit of Measures codes are provided by the sellers of Unite?

    We use the official UNECE units as our platform standard.

    Foto | Einkäuferteam

    Didn’t find an answer?

    Get in touch with us:

    Telephone
    +49 89 54 99 86 98

    Email
    beratung@unite.eu