Service & Support

The filters available depend on the filter functionalities offered by your ERP or e-procurement system provider. For further information, please get in contact with the support team of your ERP or e-procurement system provider.

Unite provides the information for shipping costs for each article. Whether they are displayed within your ERP or e-procurement system, depends on the offerings of your system provider.

The minimum order quantity depends on the seller and the product and may vary from seller to seller.

We utilize search criteria for keywords, name of manufacturer and product categories and return those search results back to your ERP or e-procurement system provider.

Sellers on Unite almost exclusively sell new goods. To a limited extent used IT items are offered. Those are then explicitly marked as such.

The user administration settings are adjustable only within the ERP or e-procurement system. Therefore, please check with your ERP or e-procurement system provider, whether a selective assortment selection per user can be provided.

In general Mercateo Unite supports all versions of UNSPSC. Which version of UNSPSC is provided however, depends on the BusinessShop and the respective seller. Additionally, available product search criteria are depending on the functionalities offered by your ERP or e-procurement system provider. For further information, please get in contact with the support team of your ERP or e-procurement system provider.

In general Unite supports all versions of eCl@ss. Which version of eCl@ss is provided however, depends on the BusinessShop and the respective seller. Additionally, available product search criteria are depending on the functionalities offered by your ERP or e-procurement system provider. For further information, please get in contact with the support team of your ERP or e-procurement system provider

We use the official UNECE units as our platform standard.